PRODUCTS, AVAILABILITY & PRICING 

CYALLA holds the sole ownership for Palmer’s Personal care from USA and Wild Ferns Face Care from NZ, they are directly imported from the relevant countries. All other premium products that are sold at CYALLA are genuine and directly sourced from Direct importers and Local manufacturer.
All direct imported and locally manufactured products are sold at a standard and fixed retail price and all other local purchased products are sold at a competitive price and we always take measures to price tag similar or almost similar with the present market prices and all stocks and prices of each product are subjected to change over the time All Product images are for illustration purpose only and the product you receive may vary due to changes made by the manufacturer over the time.
All orders are subjected to availability and acceptance by CYALLA, moreover, we reserve the right to refuse or cancel any order(s) In an event of inadequate stock situation customer will be notified promptly and the relevant amount(s) will be refunded in case of Online Purchase. All deliveries should be checked and confirmed at the presence of the delivery person and complains receiving afterward for shortages and product damage(s) will not be entertained.

PROMOTIONS                                         

All entitled discounts could be claimed during the promotional period and Gift voucher code could be redeemed against a single order only.

DELIVERY                                                 

CYALLA will have the right to contact the customer directly regarding the Order, Address and Customer availability confirmation. Will take all measures to deliver goods right as per the prior communication, yet, sudden changes of time and date of the delivery could occur due o unavoidable circumstances. Customer is liable to check and confirm the product(s) are in order and good condition in the orecesne of the delivery person.

PAYMENTS                                          

Could me made by Cash or Credit card at the time of the delivery and Online and Direct Bank Transfers are also possibille. All out station orders which will be delivered through currier services should be cash method only.

COMPLAINTS                                          

As described above all product(s) shortages and damages should be checked and confirmed at the time of the delivery and customer is liable to follow all the product instructions and guidelines prior using all products and also could get clarifications through the CYALLA beauty advicors, if there’s any. In case of an allergy reactions, complain(s) will accepted based on the facts and confirmations.